Privacy Policy

This Privacy Policy explains how Selliya ("Selliya", "we", "us", "our") collects, uses, shares, and protects personal information when you visit the Selliya website (selliya.com) and related pages (the "Site") or contact us about Selliya's creative services (the "Services"), including AI-generated videos, brand stories, brand ambassadors, fashion and product content, founder stories, and social media management.

1. Who We Are

For purposes of applicable data protection laws, Selliya is the controller of personal information processed in connection with the Site and Services, unless we state otherwise in a written Service Agreement.

2. Information We Collect

2.1 Information You Provide

• Contact Information: Name, email address, phone number, company name, role, and any other information you provide when you contact us or submit a project inquiry.
• Project Brief and Materials: Information about your project (e.g., goals, budget range, timeline), and any materials you provide for production (e.g., scripts, brand assets, product images, clothing photos, brand guidelines).
• Communications: Information you share when communicating with us (e.g., emails, messages, call notes, or feedback).
• Billing Information: Information needed to invoice and receive payment. Payment card information is typically processed by third-party payment processors and not stored by us.

2.2 Information We Collect Automatically

• Usage Data: IP address, browser type, device information, referring/exit pages, pages viewed, approximate location (derived from IP), and interactions with the Site.
• Cookies and Similar Technologies: We may use cookies or similar technologies for essential functions, analytics, and preferences. You can manage cookies through browser settings.

2.3 Information from Third Parties

We may receive information from third parties such as analytics providers, video hosting platforms, or social media platforms if you interact with us through those services.

3. How We Use Your Information

We use personal information to:

• Respond to inquiries and communicate with you about our Services.
• Evaluate project fit, scope projects, and prepare proposals or Service Agreements.
• Provide and improve the Services, including planning, producing, and delivering creative work.
• Send administrative messages (e.g., updates, confirmations, or changes to policies).
• Send marketing communications where permitted by law (you can opt out at any time).
• Maintain the security of the Site, prevent fraud, and enforce our terms.
• Comply with legal obligations and protect our rights.

4. Legal Bases for Processing (UK/EU)

Where UK GDPR/EU GDPR applies, we rely on one or more of the following legal bases: Contract (processing needed to perform a Service Agreement), Legitimate Interests (running and improving the Site, responding to inquiries, marketing to business contacts, preventing fraud), Consent (where required, e.g., certain cookies), and Legal Obligation (processing necessary to comply with applicable laws).

5. How We Share Your Information

We do not sell your personal information. We may share personal information: with service providers who help us operate the Site and deliver Services (e.g., hosting, email, analytics, payment processors); with professional advisers (lawyers, accountants); for legal purposes (to comply with laws or protect rights); in business transfers (mergers, acquisitions); or with your direction or consent.

6. International Data Transfers

Your information may be processed in various jurisdictions. Where required, we use appropriate safeguards for international transfers (such as Standard Contractual Clauses or other lawful transfer mechanisms).

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, including to meet legal, accounting, or reporting requirements, resolve disputes, and enforce agreements.

8. Your Rights and Choices

You can opt out of marketing emails at any time by using the unsubscribe link or contacting us. Depending on your jurisdiction, you may have the right to: request access to, correction of, or deletion of your personal information; request restriction of processing or object to processing; request data portability; and withdraw consent. To exercise these rights, contact us at hello@selliya.com.

9. Cookies and Tracking

We may use cookies and similar technologies for essential functions, analytics, and preferences. Where required by law, we will request your consent for non-essential cookies. You can control cookies via your browser settings. Blocking certain cookies may affect Site functionality.

10. Third-Party Links and Embedded Content

The Site may link to or embed third-party content (e.g., video players, social media links). Those third parties may collect information directly from you and set cookies. Their use of your information is governed by their own policies.

11. Children's Privacy

The Site and Services are not directed to children, and we do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post updates on the Site and, if changes are material, we may provide additional notice.

13. Contact Us

Selliya
Email: hello@selliya.com
Website: selliya.com